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Frequently Asked Questions

Find the answer to your question by choosing the topic relevant to your question below:

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STRUCTURAL WARRANTY COVER

Learn about what a structural warranty is, what it covers, our different products and why it's different to building insurance.

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WARRANTY QUOTATION PROCESS

We guide you through the process of applying for a structural warranty quote with LABC Warranty.

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WARRANTY REGISTRATION PROCESS

Find out more about the LABC Warranty registration process for builders and developers.

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INSPECTIONS AND PROCESSES

Learn more about risk management site inspections and what our process is.

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ONLINE PAYMENT FAQS

You can pay for your LABC Warranty insurance products online through our secure payment portal. Find out more.

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HOMEOWNERS

Our FAQs for homeowners whose new home is covered by one of our structural warranties.
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HSB'S AQUISITION OF LABC WARRANTY

We answer any questions you may have regarding HSB’s acquisition of LABC Warranty.
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LABC WARRANTY CODE UPDATE

Are you adhering to to a home-building Code of Practice. Find out what’s changed in our code update FAQs.
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Latest from LABC

Changes to our low-rise customer journey and Extranet portal

From 16th June 2025, the LABC Warranty Extranet portal will be revamped to improve your customer experience.

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LABC Warranty reveals 2025 Bricks Development of the Year Winners

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Interview - Mariza Graham, first female president of the LDSA

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Meet LABC Warranty National Account Manager Lydia Parsons

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