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If your developer fails to start or complete work on your home due to their insolvency or fraud, contact our claims team immediately.
Typically one or two years (if provided) – check your certificate. During this period the developer is responsible for rectifying any defects (deemed to be a failure to comply with our Technical Manual).
After the defects period (if provided) and for the remainder of the policy duration – check your certificate. During the structural insurance period our policy protects you from structural defects, which although rare, can be costly to rectify.