An improved user experience
Welcome to the new LABC Warranty website! This new site has been streamlined to be a more user-friendly and easily navigated experience for you. This is important for two key reasons.
First is the wealth of technical content we host on the LABC Warranty website. With thousands of builders, architects, site managers, and other technical roles accessing this information every year, it’s vital this content is easy to access.
The second is, quite simply, your time. Whether you’re on the technical side of the new-build process or the administrative side, your time is valuable. While we always take that time seriously, the more pleasing and intuitive website has been designed to deliver the information or services that you need with even fewer hurdles.
An improved warranty application form
While the LABC Warranty’s wealth of technical content is a point of pride for the website, latent defects insurance is the bread and butter of our service.
Many warranty customers start their journey with LABC Warranty through our application form, which has undergone a significant revamp of on the new website.
The process for applying for a new warranty has been streamlined, making it easier for you to glide through the process. That includes a new plot matrix function that allows information for many units to be uploaded at once.
Application form users can also now save their progress in an application. In the past, missing a crucial file or bit of information could mean coming back and starting again later – now, you can save jump out, rustle up the information or document you need, and come back in like nothing has changed.
Better optimisation for tablets and mobile
There’s a 40% chance that you’re using this website on a device that isn’t a desktop computer – whether that’s your phone, tablet, or even smart TV, a significant chunk of our traffic is non-desktop devices.
During the development of the new LABC Warranty website, we prioritised accessibility and readability for those accessing the site through their phones, tablets, or similar. Whether you’re at home or on site, LABC Warranty is always here to help.
Improved question handling
One of the key benefits of the new LABC Warranty website benefits both you and us alike. The site you’re using now is built using the same software that powers our data warehousing and email services.
This keeps the lines of communication open, letting LABC Warranty handle any query from users like you, making sure that any question for the team is directed to the right person to handle it.
If you have a question for the LABC Warranty team, or want to offer a bit of feedback on the new website, get in touch with the team here.