Randall and Chisnall are a small developer based in Worthing, typically building fewer than 20 houses per year. Their focus is on providing high quality homes in and around Worthing, forging a good reputation locally and turning disused sites into much-needed housing.
Randall and Chisnall were rewarded for building quality homes at their Home Guard Mews development when they received an award for Development of the Year in the 2 to 10 units category at The Bricks 2018.
“Other providers often have to refer back to engineers and you can be waiting two or three weeks for an answer on something that can be resolved there and then.”
"We want a warranty provider that can work alongside us, so if we come across a problem, we can resolve it together, and do it efficiently so we can carry on with the progress of the build. Other providers often have to refer back to engineers and you can be waiting two or three weeks for an answer on something that can be resolved there and then.
I find working with LABC Warranty very efficient and they realise that time is important. They don’t delay in getting information back to you. They can actually speed up the progress of the build which is obviously good for everyone."
"The LABC Warranty guys have got a good rapport with us. They're not just reading out of a book - when you talk to them they seem to know what you're going through and what answers you are looking for."
"If we do come across a problem, it’s nice to have that other opinion. It’s nice to know that someone has got your back, as they want the same outcome as you."
"It’s good all round, we get a good response from them and that enables us to get on with the build and sell the houses and move on to the next site."