COVID-19 - AN UPDATE FOR OUR CUSTOMERS

As our industry continues to increase momentum during the current COVID-19 period we too are scaling up our operations to meet the current demand. This includes re-establishing our head office customer service and technical support teams and have put together a range of frequently asked questions relating to all areas of the business.

We trust you will understand why we have taken these measures and we will of course keep you up-to-date with any further developments.

We ask that you take measures to stay safe in the difficult times.

Can I book a warranty site inspection?

We have listened to your feedback, and whilst we continue our phased return to physical onsite inspections, to support this, we are also embracing and integrating new technology into our working practices to enable us to see what is happening on site first hand. Read the full update on our Virtual Inspection Service here.

You can call our head office on 0800 183 1755 where members of our technical support team will be available to take your calls and queries relating to onsite inspection requests, final inspection requests or point you in the right direction whatever your query may be.

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