Cyden Homes are a family run company developing homes across the whole of greater Lincolnshire.
With 8 outlets and 4 new developments in the pipeline, reputation and keeping their customers happy is paramount to their success.
We recently spoke to Peter Bond, Sales Director from Cyden Homes about their latest development, PAR 3 at Humberston to understand how they keep the customer at the forefront of everything they do.
PAR 3 consists of 120 individually designed homes with public open spaces and established trees.
“The architect for the project, Jonathan Hendry, wanted to design houses that people should be living in rather than houses that developers decide they should live in. He looked at peoples lifestyles and designed the home around that”.
Not only is the design important but also the quality and assurance that the house is being built the way it should be. That’s where we come in!
“Many people these days buy houses when they are under construction and one of the key issues is that they don’t trust the developer to deliver what they promised on the plan. It’s the trust and confidence that people have in an independent body to check drawings and make sure their house is being built as per those drawings, then offer the warranty which is a 10 year structural protection plus 2 years initial defects protection that gives them that confidence to purchase the house in the first place.”
Like most builders time is of the utmost important to Cyden Homes and anything that can be done to meet tight deadlines is greatly appreciated. That includes site inspections because although Cyden Homes want to build quality homes they also need to get the right balance in terms of completing the build on time and on budget.
Peter Bond commented, “We have always worked with LABC Warranty before we actually start construction. One of the first things we noticed was how fast they were at approving plans and drawings and how fast they would come if issues arose on site.”
“When it came to a project like this, which was totally different to anything we had done before, we needed someone with the strength and experience in dealing with these issues quickly and efficiently to avoid falling behind. They came at an instant notice which is perfect for us when working within certain costs and time constraints.”
“LABC Warranty have been one of the most important partners we have worked with on this project and look forward to working with them in the future.”
To find out more about the level of cover we provide or to discuss a new project call us on 0800 183 1755
By Olivia Catterall
Please Note: Every care was taken to ensure the information in this article was correct at the time of publication. Any written guidance provided does not replace the reader’s professional judgement and any construction project should comply with the relevant Building Regulations or applicable technical standards. However, for the most up to date LABC Warranty technical guidance please refer to your Risk Management Surveyor and the latest version of the LABC Warranty technical manual.