Warranty Site Inspection Services During Covid-19
Whilst we rely heavily on the advice and guidance provided to us by the Government to be able to deliver our services and on-site risk management, we will only do so safely, professionally and without any risk of contributing further to the spread of COVID-19. Speaking to our clients, we know that you have the same opinion and we wish to thank you for your continued support, patience and understanding throughout this difficult time.
When will site inspections start back up?
We are currently working through business plans to begin a phased return to sites starting Tuesday 26th May 2020.
Our ambition, whilst always subject to change, is to deliver as many on site physical inspections as quickly as possible to understand what progress has been made since our last site inspections took place but to also to continue to provide key on site guidance and risk management services.
This phased return, alongside our Remote Key Stage Inspection Service and Remote Final Inspection Service allows us to control bringing our surveying force back into full operation over a period of time in line with Government guidance to ensure the safety of all involved to combat the spread of COVID-19. Please remain patient with us as we are doing everything we can to ensure we get out to all customers as quickly and safely as possible.
Here is a link to our Site Operating Procedures Version 4 - 22nd October 2020. These have the full backing of our business and will be adhered to by all surveyors preparing to visit site. Should there be any issues in being able to support our surveyors in keeping to our detailed Site Operating Procedures, these need to be addressed and mitigated BEFORE our surveyor attends site.
COVID-19 Support to date
- From 23rd March 2020 we have been providing a remote final plot inspection service which has been a huge success with over 2,000 requests to date. We have a team of senior surveyors reviewing the information to help you secure the final plot certification you require to complete units.
- Responding to feedback from our clients, from 24th April 2020 we introduced additional guidance checklists to provide you specific stage of work checklists for the works you are completing on site, plus direct contact with our Head of Major Project Surveying to discuss requirements for larger apartment developments. Teams of surveyors have been operating this service remotely and with over 100 submissions to date, this too seems to have been another huge success in supporting you progressing works on site.
- 4th May 2020 we concluded the acquisition of PPE for surveyors in advance of our return to physical site visits. Facial Snoods have now been provided for all remote technical staff that would attend site as part of their role.
- We distributed a site survey on 7th May 2020 for clients to complete to help us understand what sites are currently active, what sites are looking to return to work and when all of these plans are projected to take place. In addition to this, we have made contact with a large number of sites outside of this process to further understand the rate of site progress to support our decision making.
- Following the most recent Government Update on Sunday 10th May 2020, from 11th May 2020 we reviewed and aligned our Site Operating Procedures and continue to work on our return to site plans.
Important Links and Contact Details
- For Final Plot Inspection requests, please continue to send your requests to firstname.lastname@example.org
- For Stage of Works Progress requests, please find the guidance checklists here and submit your checklists with all supporting documents/ photographs/ videos to email@example.com for review by our surveying teams.
- For any information or queries relating to Major Project Surveying, please send your queries through to firstname.lastname@example.org
Please Note: Every care was taken to ensure the information in this article was correct at the time of publication. Any written guidance provided does not replace the reader’s professional judgement and any construction project should comply with the relevant Building Regulations or applicable technical standards. However, for the most up to date LABC Warranty technical guidance please refer to your Risk Management Surveyor and the latest version of the LABC Warranty technical manual.